Perfecting Every Point Of Contact
There’s no room for error when it comes to customer satisfaction. That means retailers must pay attention to every point of contact with shoppers during their research and purchase process. The 2018 Connected Consumer Webinar series will help you perfect each important point of contact with your target shoppers, highlighting innovative solutions and strategies, as well as real-world success stories.
You can be part of this important weeklong event in March by sharing your insights and connecting with retail executives looking for the best ways to build a strong future.
By signing on early, you’ll be able to influence the direction and format of the series. Contact your sales rep today to find out how to join this important event.
The series is set up to drive thoughtful decision-making across the customer journey. Suggested topics and focus areas include:
Analytics: How Predictive and Prescriptive Analytics Are Shifting Retail Strategies
Inventory: Last Mile Fail Sales In Fulfillment And Logistics
Pricing: Pros and Cons of Consistent vs. Personalized Tactics
Workforce Engagement: Making The First Physical Point Of Shopper Contact A Positive Experience
Marketing I: Maximizing The Potential Of Location-Based Strategies
Marketing II: How To Engage Communities and Influencers
Personalization: Getting Closer To The One-To-One Apex
Mobile: Infusing Intelligence Into Promotions & Communications
In-Store Innovations: Integrating AI Into Store Ops
IoT: Have Retailers Caught Up To Consumers?
Visual Commerce: Next-Gen Visual Strategies
Payment: Payment Regroup: EMV, One-Click, VR Capabilities